Conversational interfaces continue to slowly but steady take over their share of the market. I’ve been hoping for a full blooming to happen soon for a while already, but I continue to enjoy the continuous discovery and learning that comes with pioneering.

The team at botanalytics.co asked to interview me after a call as part of my job as a product owner at reply.ai. The main quote of the interview is about the moment of discovering conversational interfaces I was living at the time. Read the full interview on Chatbots Magazine.

“There is still a lot to learn both in terms of how real users are using the first bots and defining the best practices that more mature industries have. As pioneers of conversational interfaces, we are still defining our very own Helvetica and Comic Sans.”

Cristina Santamarina

“There is still a lot to learn both in terms of how real users are using the first #chatbots and defining the best practices that more mature industries have. As pioneers of conversational interfaces, we are still defining our very own Helvetica and Comic Sans.”

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