Category: design
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Retail at home: Online shopping & apartment stores
Retail has been deeply impacted by the digital transformation of companies. Ecommerce has changed the way consumers shop, and the world of retail will never be the same. With a growing demand from customers to comfortably shop from their own homes, some brands have taken a fresh look at this pattern and have suggested an […]
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7 conversational design tips for instant improvement in the UX of your chatbot or voice assistant
I discovered chatbots in 2016 and immediately fell in love with them. I was immediately interested in understanding the UX implications they would have and how we could, as product managers, define the ultimate characteristics of a chatbot that looked and sounded empathic. In this post I suggest a few design tips and tricks for […]
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New brand by markos-esther
If you are a regular reader you may have noticed that my site recently went through some much-needed polishing. A different template, different colors, a nice logo to accompany my name… The ones to blame are my friends and go-to designers Markos and Esther. In this post, I explain the creative process and show you […]