Now…
Previously…
Product Management
HolaBrief is a B2B SaaS for design professionals, agencies and teams to create briefs in collaboration with their customers.
Past Projects
Mediktiv (2020)
Product & Project management
Mutua Madrileña (2020)
Chatbot Redesign
Doctors Without Borders (2018-19)
User interviews · Proposal Writing · Stakeholder management · Product Management · Field work in Uganda, Malawi, & Zimbabwe
Nutrition surveys app for Unicef (2015-16)
Product & project management
Guinea Ministry of Health (2015)
User interviews · Proposal Writing · Stakeholder management · Product Management · Field Rollout in Guinea
CDC Ebola Response for the Liberia Ministry of Health (2012-14)
Project Management · Deployment in Liberia · User training & feedback · Stakeholder management
Enadco (2014)
Project Management · Implement JIRA · Collaboration with teams from 5 different IT services providers
Cobot (2012-14)
Marketing · Customer Service
How do I contribute to projects?
Translate human needs into product specifications · Manage and clean backlogs · Implement new processes and tools in technical & non-technical teams · Pilot, launch and validate solutions with real users · Facilitate feedback & iteration
Strategy
Business model design, product strategy, portfolio strategy, brand strategy, communications strategy, brand positioning, digital strategy, trends research, market research, ethnography
Understanding
Problem analysis, user persona, service blueprints, user journey, BPMN, stakeholder mapping, business cases, user and customer experience mapping
Definition
jobs to be done, user story mapping, functional and non-functional specifications
Product design
mood boards, concepts, wireframes, mockups, clickable prototypes, Service design, app and interface design, conversational product design
Product management
Roadmapping, continuous delivery, demos, acceptance, QA, reports, release planning
Product implementation
Pilots, handovers, user guides, product updates, helpdesk management
Project Management
Internal and external communications, agile, scrum, PMP, Prince2, pilot planning, pilot implementations
Improvement
Lean, instrumentation, report design, report generation, Yandex, google analytics, Amplitude, kiss metrics
Facilitation
Creativity Workshops for teams, Design Thinking Facilitation, Future Tensing (Innovation Workshops), chatbot and voice apps workshops
Key tools
Personal Projects
Bots4life
Automated conversations
for every business
Bots4health
Chatbots for healthcare
Chatbots en Español
A podcast about chatbots &
a community of 2000+ developers
around the world.
The Neon Project
A software development agency
with 10+ team members
that I sold to my partners in 2020.