I specialise in projects and products and conversational interfaces.
I have accumulated 14 years of experiences in corporations, startups, and NGOs collaborating with teams with incredible diversity, which helped me become a culturally aware product and project manager, able to quickly embed myself in a team and deliver results.
What do I do?
Business model design, product strategy, portfolio strategy, brand strategy, communications strategy, brand positioning, digital strategy, trends research, market research, ethnography
Understanding needs & context
Problem analysis, user persona, service blueprints, user journey, BPMN, stakeholder mapping, business cases, user and customer experience mapping
jobs to be done, user story mapping, functional and non-functional specifications
mood boards, concepts, wireframes, mockups, clickable prototypes, Service design, app and interface design, conversational product design
Roadmapping, continuous delivery, demos, acceptance, QA, reports, release planning
Pilots, handovers, user guides, product updates, helpdesk management
Internal and external communications, agile, scrum, PMP, Prince2, pilot planning, pilot implementations
Monitoring & Continuous Improvement
Lean, instrumentation, report design, report generation, Yandex, google analytics, Amplitude, kiss metrics
Creativity Workshops for teams, Design Thinking Facilitation, Future Tensing (Innovation Workshops), chatbot and voice apps workshops
What’s my toolkit?
Where do I work?
My base is in Córdoba (Spain). I work remotely with businesses all around the world and travel when a project requires a management meeting, a training, or a deployment. In this picture, for example, I was in Uganda for an IT training for Doctors Without Borders.