fbpx

Writing

Team Capacity Matrix for Capacity Building Planning

One of the key tasks of an engineering manager is to identify capacity building opportunities. My Team Capacity Matrix for Capacity Building planning can help you: Know what skills are strongest in the team Highlight capacities that need improvement Identify members of the team that can lead training sessions Identify members of the team that […]

Product Backlog with Jira

If you want to manage your Product Backlog with Jira, this is a good place to start learning what you need to make the most out of it. I will specifically go through the Product Backlog view, the list and detail view, Prioritization and Dependencies Mapping. The Product Backlog view In each project there is […]

Google changes the conversational game with Dialogflow CX, their visual flow builder

Google has finally brought visual flow building to Dialogflow. Before I dive deep I wanted to share these very exciting news with you and give you a sneak peak to what’s new in conversational interfaces tools. Still in Beta, Dialogflow CX comes with more advanced features like testing, and improvements in other features released over […]

Product Backlog Tools

I want to get practical and share with you the different available Product Backlog tools we can use to manage and share our plans. In a previous post I made an introduction to the definition and benefits of Product Backlogs, which may be useful if you need a little more context before we get started. […]

Product Backlog

“What are we going to work on next?” “Are we set to start working on feature ABC?” “Did you know about this bug XYZ?” You must have heard these at work. If you are the product manager like me, a Product Backlog may be of great help getting this information to the rest of your […]

Introducción a las interfaces conversacionales

La semana pasada repetí por tercer año mi clase sobre interfaces conversacionales para la Loca Academia de creativos de Córdoba. Entre otros temas su Máster de Márketing Digital incluye dos sesiones sobre chatbots, y una vez más me encargué de dar la parte teórica para tratar de animar a los participantes a explorar este nuevo […]

The future of conversational interfaces

This is a collection of thoughts about the future of conversational interfaces. It will eventually become a longer blog post and I predict, amongst these other predictions, that it will be an interesting read in a few years. It is hard to make predictions in this environment, but I trust you will take these as […]

UX Conversacional en el rediseño de un chatbot

Tanto en 2017 y 2018 como ahora que vuelvo a trabajar de manera independiente, algunos de mis clientes llegan a mí cuando ya tienen proyectos en marcha: chatbots que llevan algún tiempo activos y han tenido conversaciones con clientes, e incluso conseguido contactos que han acabado en ventas y beneficios, pero que no acaban de […]

10 retos en la creación de interfaces conversacionales con NLP

Contexto En 2018 presenté una charla en inglés sobre diez retos frecuentes en la creación de interfaces conversacionales con NLP (procesamiento de lenguaje natural) en una conferencia en Barcelona. En esta charla hablé sobre mis primeras experiencias con interfaces conversacionales desarrollando mi chatbot de salud Eva, y sobre algunas de las cosas interesantes que encontré […]

Loading…

Something went wrong. Please refresh the page and/or try again.


writing-bull-cristina-santamarina